Stop Leaking Revenue. Start Scaling Clients.

Your Questions Answered

How can CertaGrid Health help us to rapidly integrate our new US healthcare clients?

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We accelerate your client onboarding from months to weeks. Our speed comes from our pre-built healthcare accelerator, which is 80% complete on day one.

Instead of a 6-month IT project, we use our low-code platform to configure the final 20% and solve your biggest pain point in our 45-day paid pilot. This delivers unbeatable time-to-value and gets your new client live and generating revenue fast.

How secure is my data on your platform?

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We take data security seriously. The enterprise automation platform we leverage uses industry-standard encryption, secure data centers, and regular security audits to protect your information.

How is this solution priced? Is it a subscription or just consulting hours?

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Neither. We provide a 'Packaged Solution' built for BPO/CPO budgets. Our model is transparent and predictable: it consists of a one-time fee to license and implement our pre-built accelerator, and a separate annual fee for our 'on-the-ground' managed support, maintenance, and platform updates. This avoids the endless billable hours of a consulting project and ensures a fast, predictable ROI.

What technology platform does CertaGrid Health use?

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Our accelerators are built on an industry-leading Enterprise Automation platform trusted by thousands of global customers. We chose this low-code platform because it allows for AI-powered automation and fast implementation. Our certified, Philippines-based team uses this technology to automate your end-to-end healthcare workflows—ensuring seamless operation whether you're managing clinical documentation, processing claims, patient engagement, or complex RCM tasks. This connects your services directly into your US clients' systems, regardless of their technology stack.

What does the implementation process look like and how long will it take?

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We offer a structured 'Proof of Value' (POV) program that greatly diminishes your risk by letting you prove the ROI before you commit. Here is our 3-step process:

Live Demo (Free): First, we'll start with a free demo of our pre-built healthcare accelerator so you can see its capabilities.

45-Day Paid Pilot: Next, you can sign up for our paid, fixed-price pilot. This is a live, hands-on implementation—not just a trial. We will solve your single biggest integration pain point in 45 days. Your team will get sandbox access to see the solution being built on our low-code platform.

Go-Live & Conversion: At the end of the 45 days, your first automated workflow is live. You've solved a critical business problem at a modest cost. You can then choose to roll this proven success into a full annual service contract.This model allows you to see the solution, then test it live on your most urgent problem, all before making a long-term decision.

What kind of ongoing support do you offer after the integration is live

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Our support model is a true partnership designed for both reliability and empowerment. Our Philippines-based team provide continuous, proactive monitoring and management for the core integration architecture. We handle complex issues, perform major platform updates, and are on-hand to build new, high-level integrations as your business evolves.​Simultaneously, we leverage the power of our low-code platform to empower you. We can train and enable your own designated team members as "citizen developers" to handle routine tasks, such as updating API mappings or adjusting simple workflows. This gives you the agility to manage day-to-day changes instantly, without sacrificing the expert oversight we provide for the critical backbone of your operations.

A Business Solution, Not an IT Project.

Your US clients have paused 'future-vision' projects. Give them the '90-day payback tool' they are actually funding. Deliver a proven 5X ROI in one quarter with our 45-Day Accelerator.

We are an on-the-ground partner in the Philippines, 100% focused on solving the complex operational and financial challenges of the US healthcare BPO industry.
Aligned with the 2026 US Healthcare Mandate
Hospitals and Payers are shifting capital away from long-term pilots and toward 'proof-positive spending'. Our accelerator is engineered to meet this specific demand: delivering measurable margin defense in under 90 days.

Accelerate Revenue

Onboard clients in weeks, not months. Our pre-built accelerators are 80% complete on day one, delivering unbeatable time-to-value. We automate your entire client onboarding process and eliminate error-prone manual entry, allowing you to start billing faster. By rapidly mastering complex HL7/HIPAA data, we ensure your client workflows are live and generating revenue, not stuck in a 6-month IT project.

Capture Full Revenue

Stop revenue leakage from manual errors and data gaps. We use AI-powered automation to master your RCM workflows—from claims processing to billing. We create a unified data trail that eliminates repetitive tasks, reduces denials, and ensures you capture the full value of your services. This provides auditable, real-time transparency into the entire revenue cycle, giving you and your clients ultimate confidence in your financial data.

Ensure Compliance

We are vertical specialists who speak US healthcare. Our automated workflows are engineered for ironclad HIPAA and Data Privacy Act compliance from day one. By automating the exchange of patient data, we remove manual entry—the #1 source of breaches. Our enterprise automation platform governs every workflow, creating an immutable, auditable data trail that proves compliance 24/7.

Your Local Partner

We are your 'on-the-ground' enterprise automation partner here in the Philippines. We leverage a powerful low-code automation platform to deliver our highly specialized, pre-built healthcare accelerator. This unique combination of local expertise and world-class technology means we solve your specific challenges—like revenue integrity and compliance—delivering rapid time-to-value from day one.

Scott C Williams

Principal Architect & Founder
Domain Experience and Expertise
20+ Years in Healthcare Strategy & Operations:
Proven leader with extensive experience across the U.S. payer and provider landscape. Held key roles at industry giants like Kaiser Permanente (integrated healthcare delivery and insurance), PeaceHealth (integrated healthcare delivery system, and King Faisal Specialist Hospital and Research Center.

Deep Understanding of Data Integration Challenges:
Consistently tackled complex RCM, clinical, and administrative data fragmentation, recognizing the critical need for secure, compliant, and efficient data exchange in healthcare.
Scott C. Williams LinkedIn Profile Page

Let's Discuss Your Business Outcomes

Schedule a brief call to see how our packaged solution can accelerate your next US healthcare client onboarding.
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